Shipping Policy

Orders are typically processed within 1–3 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

We reserve the right to delay processing if additional verification is required.

We ship orders using reputable carriers such as USPS, UPS, or FedEx.

Available shipping options and estimated delivery times will be displayed at checkout.

Estimated delivery times vary depending on location and shipping method.

• Domestic (U.S.): 2–7 business days
• International: 7–21 business days (if applicable)

These timeframes are estimates only and are not guaranteed.

Shipping costs are calculated at checkout based on location and selected shipping method.

Promotional offers such as free shipping may be applied at our discretion.

Once your order has shipped, you will receive a tracking number via email.

Tracking updates are provided by the carrier and may take time to appear after shipment.

ORP is not responsible for delays caused by shipping carriers, weather, customs, or other external factors.

If your package appears lost, please contact the carrier first. You may also contact us and we will assist where possible.

Customers are responsible for providing accurate shipping information.

ORP is not responsible for orders shipped to incorrect addresses provided at checkout.

If international shipping is available, customers are responsible for any customs duties, taxes, or import restrictions in their country.

ORP is not responsible for packages held, delayed, or rejected by customs authorities.

Once an order has been handed off to the shipping carrier, risk of loss transfers to the customer.